Cookies & Privacy Policy

We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

By using this web site you consent to the collection and use of information in accordance with this privacy policy.
 
We reserve the right to change this privacy policy from time to time by changing it on the web site (effective immediately on publication). This privacy policy was last updated on 1st May 2014.
 
Information we may collect from you
 
We may collect and process the following information about you:
 

information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you register as a user of the Site or any feature of the Site, subscribe to any service, upload or submit any material via the Site, request any information or enter into any competition or promotion we may sponsor

communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content

information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to them

details of your visits to the Site, the resources you access and any data you download

 
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may decline to provide you with certain services.
 
We may use the information you provide to:
 
enable us to provide you with the services and information offered through the Site and which you request;
 
audit the downloading of data from the Site;
 
improve the layout and / or content of the pages of the Site and customise them for users
 
identify visitors to the Site
 
carry out research on our users' demographics
 
send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes
 
You can tell us not to contact you with information regarding our products and services, either at the point such information is collected on the Site (by checking or un-checking the relevant box). You can also exercise the right at any time by contacting us using the contact details at the end of this privacy policy.
 
Non-personal information
 
When you visit the Site, we may automatically collect non-personal information about you, such as the type of internet browser you use, the web site from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.
 
Cookies
 
The Site uses permanent and session cookies to store certain information. Cookies are pieces of information that a website transfers to your computer to store and sometimes track information about you. Although they do identify a user's computer, cookies do not personally identify users.
 
Session cookies are pieces of information that are stored in your computer's cached memory and are available only during an active session or, in other words, whilst you are visiting the Site. Session cookies, unlike permanent cookies which are stored on your computer's hard drive for a set length of time, do not permanently store information, are not transferred to your computer's hard drive and do not remain in your computer's cached memory after you leave the Site.